Is the centre stone included?
For products marked “Setting Only”, the centre stone is not included. For finished jewellery, the stone shown in your selected option is included unless the product page states otherwise.
How do I choose the correct ring size?
Use our ring size guide and measure at a comfortable room temperature. For wide bands or unusual designs, contact us before ordering.
Can the ring be resized after purchase?
Many rings can be resized, but the available range depends on the design, metal and stone setting. Full-eternity and certain intricate designs may not be resizable.
Which metals are available?
Available metals and colours are listed in the product selector. The final price updates according to the selected metal and other paid options.
Is a diamond certificate included?
A grading report is included only when it is explicitly stated in the product description or selected option. Please contact us if you require a specific laboratory report.
Are customised or engraved items returnable?
Customised, resized, engraved and made-to-order items may have different exchange or refund conditions. Review the policy before confirming your order.
